Since your Email Service Provider probably uses some type of spam filter; we ask that you add us to your trusted list of senders, contacts or address book. All also known as "Whitelisting."
If you do not see an email from Dave at Funnel Engine in your Inbox, due to the overzealous filtering by ISPs my email may have mistakenly been sent to your spam folder. Please open your spam folder look for it there, open it and mark it as "not spam"...
Click the link to your provider or email client to Whitelist dave@funnelengine.com, from: Dave at Funnel Engine.
Is your email client or spam filter not listed?
If Richard at Funnel Engine is being filtered, try adding richard@funnelengine.com to your Address Book or Contact list.
If messages continue to be sent to your junk folder contact your ISP or spam filter application support and ask how to whitelist richard@funnelengine.com.
To make sure our email gets delivered to your Inbox, you must add the email address richard@funnelengine.com to your contacts list.
Richard at Funnel Engine <richard@funnelengine.com> (2 minutes ago) < | V |
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Report as "Not Spam"
The conversation has been moved to "Primary"
Do this for future messages from richard@funnelengine.com? Yes
To make sure our email gets delivered to your AOL Inbox, you must add richard@funnelengine.com to your Address Book.
If you find Richard at Funnel Engine in your spam folder, please open the email and click "Not spam" on your Inbox toolbar.
If using AOL web mail replying to an email from Richard at Funnel Engine will also work.
Email from that Domain will now be delivered straight to your Inbox.
If you’re not receiving email you are expecting, there are two things you can do:
Report as "Not Spam"
Create a Filter To Ensure Delivery
Previously "Hotmail", "Live", "Windows Live" and "MSN"...
In the new Outlook.com you must click the "Wait it's safe" link if you find emails mis-identified as spam.
Entering the email contact in the address book or contacts no longer whitelists the sender.
To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:
Mark Sender as "Wait it's safe!
Richard at Funnel Engine (richard@funnelengine.com)
To: you@outlook.com
Microsoft SmartScreen marked this message as junk and we'll delete it after ten days.
Wait, it's safe! | I'm not sure. Let me check
Manually Add to Safe List
To add sender to address book:
iCloud automatically identifies most junk mail (spam) sent to your @icloud.com address or its aliases and moves the junk mail to your Junk mail folder. If you receive unwanted mail, you can mark it as junk. Messages marked as junk are displayed with a junk mail icon.
Because email messages in the Junk folder are automatically deleted after 30 days, periodically check the Junk folder for email messages that were marked as junk mistakenly.
To indicate that an email message from Richard at Funnel Engine isn’t junk:
The message is moved to your Inbox. Subsequent email messages from Funnel Engine will no longer automatically marked as junk.
By default, messages in the Junk folder are deleted after 30 days so be sure to check it often to whitelist relevant email.
If you are not receiving email at Earthlink, there are two actions you can take.
With Earthlink, if you have SpamBlocker turned on, suspect messages are automatically send to your Suspect Email folder if the Domain is not in your address book.
Suspect Email Folder
Address Book Inclusion
richard@funnelengine.com |
+ Add to Address Book |
This problem may happen if richard@funnelengine.com is accidentally added to the Blocked List.
To remove the richard@funnelengine.com from the Blocked List:
For Norton 360:
For Norton Internet Security:
To add richard@funnelengine.com to the Allowed List:
For Norton 360:
For Norton Internet Security:
There you can see various settings. You can change the spam protection level, change filter settings, ect.
If you received an email message that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occurring in the future.
The Anti-Spam Toolbar detects spam by looking for certain keywords in the email's subject or body and matching it with the anti-spam pattern file. Occasionally, it may detect what you consider legitimate email as spam.
To prevent this from occurring you can do either of the following:
Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference when we develop our spam database, and it may not have an effect on how the toolbar detects spam.
Add the sender to the list of Approved Senders
Decrease the Spam Email Filter Strength
The Barracuda Spam Firewall is a popular spam filtering solution. Barracuda uses several algorithms and processes to determine whether emails are spam. Occasionally, it will mark a legitimate message as spam. There are two methods to whitelist email senders so that the firewall will not quarantine future email.
Whitelist Quarantined Senders
Whitelist Senders and Domains
Highlight the email from Richard at Funnel Engine with the email address richard@funnelengine.com to Whitelist.
Click "More" in the SPAMfighter Toolbar and select "Whitelist".
Here you can choose if you want to Whitelist the email address richard@funnelengine.com or the whole Domain.
To be sure that all emails from people in your Outlook contacts get through to you, you can import and Whitelist them.
To do this, follow these steps:
If you get a pop-up box offering you to upgrade to SPAMfighter Pro it is because you have exceeded the limit of 100 addresses. You can fix this by buying SPAMfighter Pro or by deleting some of the addresses in your Black/White list. If you want delete addresses, please go to:
Richard at Funnel Engine is in no way associated with any of the brands, websites or applications quoted here. All Trademarks ® are the property of their respective owners.